This policy explains how Vysible handles contact information, connected analytics data, and service providers while operating white-label ecommerce dashboards.
Vysible provides hosted ecommerce analytics dashboards for Magento 2 merchants and agencies. We collect and process information only as needed to deliver the dashboard, communicate with customers, support the service, and improve the product experience.
We may collect:
- Name
- Email address
- Company details
- Website URL
- Message content
- Configuration details
- Google Analytics 4 (GA4) data
- Google Search Console data
- Magento order data
- Dashboard usage information
Magento order data may include order-line revenue, product, category, and transaction-level reporting fields needed for analytics.
We use collected data for:
- Service delivery
- Dashboard operation
- Customer support
- Sales communication
- Source connection troubleshooting
- AI executive brief generation
- Priority review target generation
- Security monitoring
- Product improvement
Vysible uses the following service providers to operate the service:
- An analytics provider (Google) for the GA4 and Search Console connections
- An AI provider (OpenAI) for the AI executive brief, review targets, and AI Chat
- An email delivery provider (Resend) for dashboard sign-in links
- Cloud hosting, network security, and DNS providers
- A contact-form processing provider
Cloudflare provides DNS and network security for the dashboard. The public demo is open and requires no account or email address. Live client deployments sign in with a single-use link sent by email, and Resend processes the email address in order to deliver that link.
These providers process information only as needed to support Vysible operations and do not receive data beyond what is required for their specific function.
OpenAI does not train on API inputs submitted through Vysible.
AI Chat answers questions about a store's own Magento data. To generate a response, the dashboard runs a read-only query against the store's database and sends the results of that query to OpenAI. Chat is restricted to reporting tables, and queries that name customer contact fields such as email addresses, names, or telephone numbers are rejected. Order records can still contain customer fields, so query results sent to OpenAI may include them. Vysible does not use customer contact information to produce any report, and OpenAI does not train on data submitted through the API.
We retain customer contact information and dashboard configuration details for as long as needed to provide the service.
GA4, Search Console, and Magento source data is queried on demand when the dashboard loads and is not stored on Vysible infrastructure.
No customer order records, transaction details, or personally identifiable information from connected sources is retained.
Customers may request deletion of their contact and configuration data by contacting Vysible at: hello@vysible.io
We use reasonable administrative, technical, and organizational safeguards designed to protect customer information.
No internet service is perfectly secure, and customers should maintain appropriate access controls for their Google, Magento, and related accounts.
We use Google Analytics to measure traffic. Data is processed according to Google's privacy policy.
California residents may request access to, correction of, or deletion of their personal information by contacting Vysible at: hello@vysible.io
Vysible does not sell personal information.
Vysible does not share personal information for cross-context behavioral advertising.
California residents will not be discriminated against for exercising their privacy rights.
Clients retain ownership of their source data.
Vysible uses connected data to provide dashboards, briefs, review targets, support, and related service functions.
Vysible does not sell client analytics data.